After registering an account, open the app and click on "Profile" - "Chef Robot" or use the scanned symbol "Add device" to scan the QR code on the machine for account pairing. Account registration can only be done through the app, and each app account can only be paired with one machine.

You can download the ChefRobot App on your phone to access our regularly updated recipes. For iOS devices, search for "ChefRobot" in the App Store. If you're using an Android device, find us on Google Play by searching for "ChefRobot."

Open the ChefRobot app, click on register account, select your country first, then you can choose whether to register with your email address or your mobile phone number, complete the verification code and you are registered.

Once you receive your ChefRobot, connect it to Wi-Fi and perform a system update to access a wider range of recipes available for your machine.

To upload recipes through the ChefRobot App, simply open the app, click on "Create" below, and follow the steps provided.

All the cooking times, temperatures, and speeds are preset. Just prepare the ingredients in advance and follow directions as prompted. We have over 500 guided English recipes, and 10 recipe categories to choose from including: Mains, Desserts, Salads, Soups, Breads & Rolls, Sauces & Dips, Pastas, Appetizers etc. All recipes are tested by professional chefs.

Our culinary team has tested each cooking preset and Guided Cooking recipe dozens of times to make sure you can achieve picture perfect results. If you aren’t satisfied with the outcome, check to ensure you’ve included every ingredient and followed each step accurately.

You can place an order for ChefRobot products directly through our website. Simply select the desired item(s), add them to your cart, and proceed to checkout.

For your convenience, we accept most major credit and debit cards.

After every order is placed, we send a personalized email including a tracking number for your package. Use that number to monitor your shipment updates, and if anything changes we'll be sure to let you know. Didn't receive a tracking number? Try going to your account, sign in, and click on your order - your tracking information should be saved here!

Upon checkout, you will be prompted to select a shipping option. Dependent on how quickly you would like your package to be shipped and on your location, some additional fees may apply.

Yes, once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment.

Our customer support team is available to assist you with any order-related inquiries. You can reach out to us through our contact page on the website or by sending an email to [email protected]. We strive to respond promptly to all customer inquiries.